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Dispensed vs Candor


Comparison at a glance
Why patients choose Dispensed
Support doesn't stop after your appointment. Our team is available on live chat seven days a week to help with bookings, your account or orders, and everything can be managed through one online dashboard.

Getting started with Dispensed costs nothing: registration, the initial questionnaire and your first consultation are all free, with no onboarding fees and no lock-in contract. You're only charged if a clinician recommends a treatment plan and you choose to go ahead; healthcare plan pricing is $99 a month, covering ongoing consultations, reviews and support in one payment, with no hidden fees on top of that price.
Candor's consultations are priced per visit, from $49 for initial consultations and $39 for every follow-up..
Dispensed holds a 4.7-star Trustpilot rating from more than 3,400 reviews and 4.8-star Google rating from more than 6,900 reviews. Candor has a 1.6-star Trustpilot rating from 232 reviews and 4.2-star Google rating from 710 reviews.


Dispensed's support runs seven days a week via live chat and email, with a dedicated Australian-based support team and a complimentary aftercare team for ongoing check-ins, plus delivery direct to your door. Ongoing consultations and reviews are included in your healthcare plan rather than charged separately, and you can adjust, pause or cancel at any time; there's no lock-in contract.
Candor doesn't advertise a complimentary aftercare team or 7-day live chat, and its consultations are billed per visit rather than bundled into ongoing support. For ongoing care, you manage your own journey by booking your own check-up appointments.
Frequently Asked Questions
Yes. You can book a free initial consultation with Dispensed at any time to explore your options and ask questions, before you've changed anything with Candor. To fully proceed with a Dispensed treatment plan, you'll need a discharge letter from Candor first.
No, you can book your free consultation with Dispensed to explore your options and ask questions before ending anything with Candor. To fully proceed, though, you'll need a discharge letter from Candor.
Your Candor prescription may be cancelled once you've been discharged from their care. You're welcome to have a free initial consultation with Dispensed beforehand to explore your options and ask questions, then arrange your discharge from Candor when you're ready to move ahead.
This is dependent on personalised circumstances. Your free initial consultation with Dispensed can be booked any time. Most applications are reviewed the same day, with some complex cases requiring up to 24 hours. While the duration of the consultation can vary depending on your situation, the first appointment typically takes between 15-30 minutes. If approved and once you have your discharge letter from Candor, your Dispensed treatment plan can be delivered within 1-5 business days. Alternatively, a partner pharmacy pick-up may also be arranged, if preferred.
The initial consultation is free. If approved, our healthcare plans start from $99 per month, depending on the options discussed with your doctor. A flat $9.95 shipping fee applies in addition to plans under $129. This includes your consultation, prescribed medication (if clinically appropriate), express delivery, ongoing clinical assessments and access to 7-day Live Chat support, all in one monthly payment. Candor charges per visit instead, from $49 for initial consultations and $39 for every follow-up.
Dispensed's support runs seven days a week via live chat and email, backed by a dedicated Australian-based support team and a complimentary aftercare team for ongoing check-ins, all included in your monthly plan. Candor doesn't advertise a complimentary aftercare team or 7-day live chat support. Follow-up consultations are possible, but ongoing care is managed yourself.
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