COMPARE CLINICS

Reviewing Candor?

Below is a side-by-side look at how Dispensed and Candor compare, followed by more detail on cost, reviews and ongoing support to help you decide.
Close-up of a Dispensed delivery box being placed on a front doorstep, sitting on a door mat and being picked up by a patient.

Dispensed vs Candor

as of 23 September 2026
as of 23 September 2026

Comparison at a glance

Features
Dispensed
Candor
Telehealth consultations available
Nurse pre-screening included
Free initial consultation
Free ongoing / follow-up consultations
7-day live chat support
Fast email support
No referral required
Australian clinicians
Complimentary aftercare team
Local Australian-based support team
Australian-funded & operated
Australia-wide service
No hidden fees

Why patients choose Dispensed

Dispensed is an Australian owned and funded alternative healthcare provider. All of our consultations are free, always. Including initial and follow-up consults with both our nurses and doctors. Same-day appointments are also available, so you can speak with our clinical team without waiting days or weeks.

Support doesn't stop after your appointment. Our team is available on live chat seven days a week to help with bookings, your account or orders, and everything can be managed through one online dashboard.
Consultation and cost

Getting started with Dispensed costs nothing: registration, the initial questionnaire and your first consultation are all free, with no onboarding fees and no lock-in contract. You're only charged if a clinician recommends a treatment plan and you choose to go ahead; healthcare plan pricing is $99 a month, covering ongoing consultations, reviews and support in one payment, with no hidden fees on top of that price.

Candor's consultations are priced per visit, from $49 for initial consultations and $39 for every follow-up..

What consumers think

Dispensed holds a 4.7-star Trustpilot rating from more than 3,400 reviews and 4.8-star Google rating from more than 6,900 reviews. Candor has a 1.6-star Trustpilot rating from 232 reviews and 4.2-star Google rating from 710 reviews.

as of 23 September 2026
as of 23 September 2026
Ongoing support

Dispensed's support runs seven days a week via live chat and email, with a dedicated Australian-based support team and a complimentary aftercare team for ongoing check-ins, plus delivery direct to your door. Ongoing consultations and reviews are included in your healthcare plan rather than charged separately, and you can adjust, pause or cancel at any time; there's no lock-in contract. 

Candor doesn't advertise a complimentary aftercare team or 7-day live chat, and its consultations are billed per visit rather than bundled into ongoing support. For ongoing care, you manage your own journey by booking your own check-up appointments.

FAQs

Frequently Asked Questions

Can I switch from Candor to Dispensed?

Yes. You can book a free initial consultation with Dispensed at any time to explore your options and ask questions, before you've changed anything with Candor. To fully proceed with a Dispensed treatment plan, you'll need a discharge letter from Candor first.

Do I need to end my arrangement with Candor before starting with Dispensed?

No, you can book your free consultation with Dispensed to explore your options and ask questions before ending anything with Candor. To fully proceed, though, you'll need a discharge letter from Candor.

What happens to my Candor prescription if I switch to Dispensed?

Your Candor prescription may be cancelled once you've been discharged from their care. You're welcome to have a free initial consultation with Dispensed beforehand to explore your options and ask questions, then arrange your discharge from Candor when you're ready to move ahead.

How long does it take to get started with Dispensed after switching?

This is dependent on personalised circumstances. Your free initial consultation with Dispensed can be booked any time. Most applications are reviewed the same day, with some complex cases requiring up to 24 hours. While the duration of the consultation can vary depending on your situation, the first appointment typically takes between 15-30 minutes. If approved and once you have your discharge letter from Candor, your Dispensed treatment plan can be delivered within 1-5 business days. Alternatively, a partner pharmacy pick-up may also be arranged, if preferred.

How much does Dispensed cost compared to Candor?

The initial consultation is free. If approved, our healthcare plans start from $99 per month, depending on the options discussed with your doctor. A flat $9.95 shipping fee applies in addition to plans under $129. This includes your consultation, prescribed medication (if clinically appropriate), express delivery, ongoing clinical assessments and access to 7-day Live Chat support, all in one monthly payment. Candor charges per visit instead, from $49 for initial consultations and $39 for every follow-up.

How does Dispensed ongoing patient support compare with Candor?

Dispensed's support runs seven days a week via live chat and email, backed by a dedicated Australian-based support team and a complimentary aftercare team for ongoing check-ins, all included in your monthly plan. Candor doesn't advertise a complimentary aftercare team or 7-day live chat support. Follow-up consultations are possible, but ongoing care is managed yourself.

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