Dispensed is an easy-to-use online platform that connects you with clinicians. After a short patient questionnaire, our clinicians will review your information and let you know if our services may be suitable for you. If appropriate, they will explain potential next steps and discuss a plan tailored to your needs.

Dispensed is an online telehealth platform that connects Australians with doctors through secure, convenient virtual consultations. All consultations are conducted by Australian-registered clinicians in line with medical and data protection standards. Our service has transparent pricing, no lock-in contracts, and no hidden fees.

Anyone in Australia who would like to learn more about healthcare pathways can use Dispensed. Whether you are exploring your options or ready to consult, we provide resources and clinician access regardless of where you are on your journey. However, our services are not for everyone and our clinicians will determine whether our services may be suitable for you.

Dispensed is a fully online healthcare platform designed to connect patients with Australian-registered clinicians through secure telehealth consultations. The service focuses on convenience, transparency, and confidentiality while maintaining compliance with Australian medical and data protection requirements.

You can book a phone consultation online at a time that suits you. Consultations are conducted securely by licensed professional health care providers. After your consultation you will receive clear guidance on next steps.

Yes. We use secure systems to manage and store your information in line with Australian data protection regulations. Your private health details remain confidential and safe.

Yes. All clinicians who work with the Dispensed platform are  registered and regulated by the appropriate professional bodies in Australia. We verify their credentials.

Healthcare plans are flexible and continue for as long as you choose. Clinicians review your plan monthly and you can cancel at any time without fees.

There is no charge to register or complete the initial questionnaire with Dispensed. The first consultation is free, and there are no onboarding fees or lock-in contracts. You will only be charged for services if the  clinician recommends them and you choose to proceed. Pricing information is available here.

Healthcare plan pricing varies depending on individual needs. Plans start from $155 per month.

Each Dispensed healthcare plan is designed to make ongoing care simple. It includes secure telehealth consultations with Australian-registered clinicians, ongoing reviews, and administrative support to help manage appointments and next steps.

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Express delivery is also included to ensure prompt  and discreet arrival. Our support team is available seven days a week via Live Chat to assist with general enquiries and help you stay on track with your care. All of these services are included in a single monthly payment, providing a straightforward and reliable way to manage your care through Dispensed. If a clinician issues a prescription, dispensing and delivery are managed securely in accordance with privacy and regulatory requirements.

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Dispensed offers a flexible cancellation policy with no lock-in contracts or cancellation fees. You can pause or cancel your monthly plan at any time if you no longer wish to continue. This applies to all ongoing healthcare plans managed through the platform. There are no hidden costs or long-term commitments.

You can book a telehealth appointment online in just a few minutes. Start by completing a short pre-screening questionnaire here. If a consultation is suitable, you’ll be able to select a preferred time to meet with one of our Australian-registered clinicians by phone or video. Appointments are conducted securely and privately, with no need to visit a clinic in person.

No referral is required. You can complete a short online questionnaire and, if suitable, book a telehealth consultation directly with one of our doctors.

Whether or not certain healthcare services may be suitable will depend on several things, including your medical history, age, and other factors  s. Completing the pre-screening questionnaire helps us determine whether you can proceed to a consultation with a clinician for further assessment.

In some cases, same-day consultations may be available depending on clinician availability. You can view and select from the available appointment times through the booking system.

Yes. After your consultation, our team can help with follow-up appointments, general questions, or ongoing administrative support as needed.

Dispensed can arrange for Australia-wide delivery through secure and confidential channels. All orders are sent in plain packaging with no identifying details visible. Once your order is confirmed, you’ll receive a tracking link so you can follow its progress. Delivery times typically range from 2 to 5 business days, depending on your location.

Yes - you can move your care to Dispensed if you’re currently with another provider. Below is a general overview of how the transfer process works:

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1. Complete the registration process.
2. If a consultation is suitable, book a telehealth appointment with one of our clinicians.
3. During the consultation, your clinician can review your existing healthcare plan and medical history.
4. As part of the transfer process, a discharge summary will be requested from your previous clinic to help ensure continuity of service and keep your records up to date.
5. Once your information has been reviewed, your new clinician will continue coordinating your care through Dispensed.

This process helps maintain a smooth transition and ensures your care remains consistent.