About Dispensed

Dispensed Australia is a patient-first platform committed to providing trusted, personalised healthcare support that’s easy to access and understand.

Supporting over thousands of patients globally

Dispensed is one of Australia’s simplest healthcare platforms, helping people better understand their support options through licensed healthcare providers.

Founded in Australia, Dispensed has grown to support a wide and diverse patient community through accessible digital-first healthcare.

Our mission is to make accurate, up-to-date information easier to access, particularly in areas of healthcare that are regulated, evolving or not widely understood. We aim to help individuals navigate their options with confidence, clarity and care.

Our role is to connect patients with reliable guidance and pathways to approved healthcare professionals and clinics.

If you are exploring your options or simply want to understand the process more clearly, Dispensed provides trusted information and support so you can take your next step with confidence.

Who is Dispensed?

A Leading Healthcare Clinic
Dispensed is operated entirely within Australia with a dedicated team of Australian-registered doctors. All consultations and treatments are delivered in line with Australian regulations and best practice guidelines. Our services are designed specifically for Australian patients.
Experts in Regulated Healthcare
We focus on navigating regulated and evolving areas of healthcare. Our clinical team and platform are built to simplify complexity and support patients with confidence and accuracy.
Licensed, Compliant and Clinically Sound
Every consultation is delivered through doctors within our registered clinic. Our operations meet strict standards in Australia, ensuring an experience.
Telehealth That Expands Access
We operate as a modern digital clinic, offering secure telehealth consultations across Australia. If you're new to telehealth, reach out to us at support@dispensed.com.au or via live chat. We’re here to support you every step of the way.
Rooted in Education and Advocacy
We’re more than a service, we’re part of a broader effort to educate and inform patients about emerging healthcare options. Dispensed was built to support not only access but public understanding and progress in healthcare.
Shaped by Experience, Guided by Purpose
Our team brings together expertise from medical, regulatory and digital health sectors. Everything we build is guided by one goal – helping people make informed decisions about their health, backed by trust and transparency.

Our Values

1

Integrity in Information

We believe people deserve healthcare guidance that is honest, accurate and free from bias. We hold ourselves to high standards, sharing only evidence-based, up-to-date information from licensed professionals you can trust.
2

Compassion Without Judgment

Everyone’s health journey is personal. We approach each patient with empathy, respect and understanding, never judgment. Whether you are exploring new options or navigating ongoing health needs, we listen first and provide full support.
3

Equity in Access

Healthcare should not depend on geography, privilege or prior knowledge. We are committed to breaking down barriers so more people can access regardless of where they live in Australia or what they have been told before.
4

Clarity Over Complexity

We value transparency in every step of the journey. From treatment options to ongoing care, we believe patients are empowered when systems are simplified and language is clear. We strip away jargon so people can move forward with confidence, not confusion.
FAQs

Frequently Asked Questions

What is Dispensed?

Dispensed is an easy-to-use online platform that connects you with our highly trained clinicians. After a short patient questionnaire, our clinicians will review your information and let you know if our services may be suitable. If appropriate, they will explain potential next steps and discuss a plan tailored to your needs.

Who can use Dispensed?

Anyone in Australia who would like to learn more about healthcare pathways can use Dispensed. Whether you are exploring your options or ready to consult, we provide resources and clinician access regardless of where you are on your journey.

How does the telehealth appointment work?

You can book a phone consultation online at a time that suits you. Consultations are conducted securely by licensed professionals with experience in regulated areas of healthcare. After your consultation you will receive clear guidance on next steps.

Is my personal data protected?

Yes. We use secure systems to manage and store your information in line with Australian data protection regulations. Your private health details remain confidential and safe.

Are healthcare providers regulated?

Yes. All clinicians who work with the Dispensed platform are fully licensed and regulated by the appropriate professional bodies in Australia. We verify their credentials.

How do I start the process?

You can begin by booking a free initial consultation on our website. After your appointment a clinician will explain next steps and guide you on how to access approved pathways through licensed providers and pharmacies.

Can I get ongoing support after the consultation?

Yes. Dispensed provides ongoing guidance at every stage of your journey. Whether you need help understanding information or follow-up support we are here to assist.

How much does it cost to get started?

There are no set-up or upfront consultation fees. You will only pay for ongoing treatment or services if these are recommended and you choose to proceed.

What is the cancellation policy?

There are no lock-in contracts or hidden fees. You can opt out of our service at any time without penalty. You are always in control of the decisions you make about your health and care.

Get started with us

Book a free initial consultation with one of our clinicians.

Start our eligibility questionnaire today.
Get Started
Smiling man opening a Dispensed box at his kitchen table, excited to receive his package.