Close-up of a Dispensed delivery box being placed on a front doorstep, sitting on a door mat and being picked up by a patient.
Delivery process

Understanding Our Delivery Process

We have created this guide discussing delivery turnaround times to ensure a smooth and informed experience for all Dispensed patients.
Delivery process

Your Treatment in Four Simple Steps

1

Clinical review begins

Once your appointment is complete, your treatment plan will be presented to the wider clinical team for review.
2

Prescription sent to pharmacy

If approved, your prescription will be written and sent to our partner pharmacy.
3

Pay for your medication

You will then receive a payment link to pay for your medication.
4

Prepared & dispatched

Once payment is received and the pharmacy has received a hard copy of your prescription, your medication will be prepared for dispatch.
This process typically takes 4 - 5 working days, though may vary depending on clinical approval or payment delays.

*A flat $9.95 shipping fee applies to all treatment plans below $129.
Get Started

Need help with your plan?

If you have questions or need help with your plan, our support team is available Monday to Friday: 9 am – 5 pm. Otherwise you may contact the live chat on the Dispensed website.
Smiling man opening a Dispensed box at his kitchen table, excited to receive his package.