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Reviewing Polln For An Alternative?

Below is a side-by-side look at how Dispensed and Polln compare, followed by more detail on clinical care, cost and ongoing support to help you decide.
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Close-up of a Dispensed delivery box being placed on a front doorstep, sitting on a door mat and being picked up by a patient.

Dispensed vs Polln

as of 21 October 2026
as of 21 October 2026

Comparison at a glance

Features
Dispensed
Polln
Telehealth consultations available
Free initial nurse consultation
Free initial doctor consultation
Free follow-up consultations included in treatment plan
7-day live chat support
No referral required
Personalised treatment approach
Complimentary aftercare team
Compliance-focused messaging
Australian-funded & operated
Australia-wide service
No hidden fees

Why patients choose Dispensed

Dispensed is an Australian owned and funded alternative healthcare provider. Free consultations, cover both your first visit and every follow-up is included in your treatment plan, with our nurses and doctors alike. Same-day appointments are available too, so there's no waiting around to speak with our clinical team.

Support carries on after your appointment. Our team is on live chat seven days a week for bookings, your account or your orders, and you can manage everything from one online dashboard.
Consultation and cost

Getting started with Dispensed costs nothing: registration, the initial questionnaire and your first consultation are all free, with no onboarding fees and no lock-in contract. You're only charged if a clinician recommends a treatment plan and you choose to go ahead; healthcare plan pricing is $99 a month, covering ongoing consultations, reviews and support in one payment, with no hidden fees on top of that price.

Polln's nurse consultation is free, but the initial doctor consultation costs $79, with follow-ups from $49.

What consumers think

Dispensed's own track record is 4.6 out of 5 on Trustpilot, from more than 3,500 reviews. Polln’s rating is 2.6 from more than 25 reviews, while on Google Dispensed is rated 4.8-star Google rating from more than 6,900 reviews and Polln is rated 4.5-star from more than 300 reviews.

as of 21 October 2026
as of 21 October 2026
Ongoing support

Dispensed's support runs seven days a week via live chat and email, with a dedicated Australian-based support team and a complimentary aftercare team for ongoing check-ins. Ongoing consultations and reviews are included in your healthcare plan rather than charged separately, and you can adjust, pause or cancel at any time; there's no lock-in contract.

Polln's support runs by phone, email and in-platform messaging with its own care team, Monday to Friday, and each follow-up review is billed from $49 rather than bundled into an ongoing plan.

FAQs

Frequently Asked Questions

Can I switch from Polln to Dispensed?

Yes. You can book a free initial consultation with Dispensed at any time to explore your options and ask questions, before you've changed anything with Polln. To fully proceed with a Dispensed treatment plan, you'll need a discharge letter from Polln first.

Do I need to end my arrangement with Polln before starting with Dispensed?

No, you can book your free consultation with Dispensed to explore your options and ask questions before ending anything with Polln. To fully proceed, though, you'll need a discharge letter from Polln.

What happens to my Polln prescription if I switch to Dispensed?

Your Polln prescription may be cancelled once you've been discharged from their care. You're welcome to have a free initial consultation with Dispensed beforehand to explore your options and ask questions, then arrange your discharge from Polln when you're ready to move ahead.

How long does it take to get started with Dispensed after switching?

This is dependent on personalised circumstances. Your free initial consultation with Dispensed can be booked any time. Most applications are reviewed the same day, with some complex cases requiring up to 24 hours. While the duration of the consultation can vary depending on your situation, the first appointment typically takes between 15-30 minutes. If approved and once you have your discharge letter from Polln, your Dispensed treatment plan can be delivered within 1-5 business days. Alternatively, a partner pharmacy pick-up may also be arranged, if preferred.

How much does Dispensed cost compared to Polln?

The initial consultation is free. If approved, our healthcare plans start from $99 per month, depending on the options discussed with your doctor. A flat $9.95 shipping fee applies in addition to plans under $129. This includes your consultation, prescribed medication (if clinically appropriate), express delivery, ongoing clinical assessments and access to 7-day Live Chat support, all in one monthly payment. Polln's nurse consultation is free, then the doctor consultation costs $79, with follow-ups from $49.

How does Dispensed ongoing patient support compare with Polln?

Dispensed's support runs seven days a week via live chat and email, backed by a dedicated Australian-based support team and a complimentary aftercare team, all included in your monthly plan. Polln's support runs by phone, email and in-platform messaging with its own care team, Monday to Friday, and follow-up reviews are booked and billed individually from $49 rather than bundled into an ongoing plan. Although Polln includes unlimited, free ongoing nurse and pharmacy support, follow-up appointments are billed.

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